This Privacy Policy describes how Cómo No (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from drinkcomono.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with the Site and use the Services. “Personal information” means information that identifies, relates to, describes, or can be associated with you.
- Contact details, including your name, address, phone number, and email address.
- Order information, including billing address, shipping address, payment confirmation, email address, and phone number. Payment details are processed by our commerce and payment providers; we do not receive complete payment-card data.
- Account information, including username, password, security questions, and other information used for account security where an account is available.
- Shopping information, including products you view, place in your cart, purchase, return, exchange, or cancel, and your past purchases.
- Customer-support information, including information you include in communications with us.
- Device and usage information, including information about your browser, network connection, IP address, device, and interaction with the Services.
How We Collect Personal Information
We may collect personal information:
- Directly from you, such as when you use the Services, place an order, sign up for marketing, or contact us.
- Automatically, including through cookies, pixels, and similar technologies when you use the Site.
- From service providers, including companies that support our Site, commerce, payments, fulfillment, analytics, advertising, and communications.
- From other third parties, including business and marketing partners.
Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties or for any third party’s policies or practices.
How We Use Your Personal Information
- Providing products and services. We use your information to perform our contract with you, process payments, fulfill orders, manage purchases, returns, exchanges or cancellations, create and manage accounts, arrange shipping, and enable reviews or other account features.
- Marketing and advertising. Where permitted, we may use your information to send marketing communications and show advertising. You may opt out of promotional email using the unsubscribe link in those messages.
- Security and fraud prevention. We may use information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity and to protect accounts and the Services.
- Communicating with you and improving the Services. We use information to provide customer support, respond to you, and maintain and improve the Services.
Cookies
Like many websites, we use cookies and similar technologies to operate and improve the Site, remember your actions and preferences, perform analytics, and better understand user interaction with the Services. Cookies may also be used by service providers and business partners to tailor services and advertising on the Site and other websites.
Most browsers accept cookies automatically, but you may choose to remove or reject cookies through your browser controls. Blocking cookies may negatively affect your user experience and may cause some features of the Services to work incorrectly or become unavailable. Blocking cookies may not completely prevent information sharing with third parties such as advertising partners.
How We Disclose Personal Information
We may disclose personal information in legitimate circumstances, including:
- To vendors and service providers that perform services on our behalf, such as website hosting, commerce, payment processing, analytics, data storage, customer support, shipping, fulfillment, marketing, and advertising.
- To business and marketing partners in accordance with their own privacy notices.
- When you direct, request, or consent to disclosure, including to ship products or use social-media integrations.
- Within our corporate group, if applicable, in our legitimate interests to operate the business.
- In connection with a business transaction, legal obligation, law-enforcement request, enforcement of our terms, or protection of the Services and the rights of any person.
Third-Party Websites and Links
The Site may contain links to websites or platforms operated by third parties. If you follow those links, review their privacy and security policies. We are not responsible for the privacy, security, accuracy, or reliability of third-party websites, including information found on them. Information you provide on public or semi-public venues may be viewable by others without limitation as to its use by us or a third party.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with personal information, contact us to request its deletion. We do not knowingly use or disclose personal information of individuals under 16 years of age for targeted advertising as defined by applicable law.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee absolute security. Information sent to us may not be secure while in transit. Please do not use unsecure channels to communicate sensitive or confidential information.
How long we retain personal information depends on factors such as whether we need it to maintain an account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information: access, deletion, correction, portability, restriction of processing, withdrawal of consent, and appeal of a denied request. You may also have the right to opt out of certain uses or disclosures, including targeted advertising or the sale or sharing of personal information as those terms are defined by applicable law.
To exercise an applicable right, contact us using the details below. We may need to verify your identity before processing a request. You may designate an authorized agent where permitted by law. We will not discriminate against you for exercising your rights.
You may opt out of promotional emails at any time by using the unsubscribe option in our emails. We may still send non-promotional messages, such as those about your account or an order you placed.
Complaints
If you have a complaint about how we process your personal information, contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data-protection authority.
International Users
Your personal information may be transferred, stored, and processed outside the country where you live. Where required, transfers out of certain regions will rely on recognized legal mechanisms, unless the destination is determined to provide an adequate level of protection.
Contact
If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, email hello@drinkcomono.com.
Legal business name: Cómo No Inc., a Delaware corporation
Business mailing address: 37 Greenpoint Avenue #114/115, Brooklyn, NY 11222